{"id":2757,"date":"2022-12-22T14:56:14","date_gmt":"2022-12-22T12:56:14","guid":{"rendered":"https:\/\/fiblon.com\/asiakastarina\/memorable-experiences-do-not-exclude-practicality\/"},"modified":"2023-01-04T13:18:30","modified_gmt":"2023-01-04T11:18:30","slug":"memorable-experiences-do-not-exclude-practicality","status":"publish","type":"asiakastarina","link":"https:\/\/www.fiblon.com\/en\/customer-stories\/memorable-experiences-do-not-exclude-practicality\/","title":{"rendered":"Memorable experiences do not exclude practicality"},"content":{"rendered":"\n<p>When CafeSolo replaced their tableware, replacing napkins became an issue as well. The coffee set, made in Portugal, was paired with a local supplier\u2019s napkins, whose shape, colour and pattern go hand in hand with the new appearance. The playful coffee beans on the edges of the white coffee cups are also present on the black napkins, accompanied by the company\u2019s logo. The coffee bags for sale can also be easily identified as members of the same product family.<\/p>\n\n<p>\u2013 The napkins provide the final touch. Caf\u00e9 owners do not address these things first, but they are relevant details, says Teijo Villa, a caf\u00e9 owner. In his experience, Fiblon made it easy to choose napkins.&#13;\n&#13;\n\u2013 Their representative visited us with product samples in order to find out more about our operations and to listen to our wishes. Collaboration has been nothing but smooth.<\/p>\n\n<h4 class=\"wp-block-heading\">When a hobby becomes much more<\/h4>\n\n<p>It is not enough to have embroidered napkins to support the company\u2019s brand. The napkins also need to meet the individual needs of daily use.&#13;\n\u2013 We used to have separate napkins for coffee and food. The new rectangular napkin is perfectly suitable for both purposes. Because the material is now stronger and of higher quality, each customer needs only one napkin. There is much less napkin waste, says the happy Villa.&#13;\n&#13;\nCustomer experiences are impacted not only by the milieu of the caf\u00e9 and the presentation of products, but increasingly, also the origins of products. People are interested in what they eat and drink. They must be offered new flavours and experiences at regular intervals, which prompts Villa to source coffee by travelling around the world, most recently to Colombia.&#13;\n\u2013 Our selection always contains a type of coffee purchased directly from a farmer, says Teijo Villa, who turned his passionate coffee hobby into ambitious Pori-based entrepreneurship in 2005.&#13;\nRead about napkins supporting the brand in the Food Lab concept.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Well implemented improvements either bring joy or are integrated into the concept in such a smooth manner that the change is not easily noticeable. This happened to CafeSolo, a Pori-based caf\u00e9 and coffee roaster.<\/p>\n","protected":false},"featured_media":2615,"template":"","class_list":["post-2757","asiakastarina","type-asiakastarina","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.fiblon.com\/en\/wp-json\/wp\/v2\/asiakastarina\/2757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fiblon.com\/en\/wp-json\/wp\/v2\/asiakastarina"}],"about":[{"href":"https:\/\/www.fiblon.com\/en\/wp-json\/wp\/v2\/types\/asiakastarina"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fiblon.com\/en\/wp-json\/wp\/v2\/media\/2615"}],"wp:attachment":[{"href":"https:\/\/www.fiblon.com\/en\/wp-json\/wp\/v2\/media?parent=2757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}